Customer Service

Shipping & Delivery

We ship many different ways, UPS, USPS, LTL freight, sometime we even use the Greyhound Bus! We also deliver here in central New Mexico from Taos to Gallup! If you have a problem with a shipment please call us at 505 881-2350 during our store hours.

Hours: MST
M-TH. 9am to 5:30pm
Friday 9am to 4:30pm
Sat.10am to 4pm


Privacy & Security

New Mexico Clay Inc. has always been committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. We have established Privacy Principles to govern our use of customer information.

See the privacy page


Returns & Replacements

New Mexico Clay/ DuncanPaintStore
3300 Girard NE Albuquerque
New Mexico 87107
Phone: 505-881-2350
Fax 505-881-6067

Email sales@nmclay.com

New Mexico Clay

Payment, Pricing & Promotions

We accept Visa, Mastercard and American Express, you can also pay with your PayPal account.

                     Thousands of Items at 25% off. Duncan,

  • Every order gets 20% 0ff on this web site! Automatically
  • Buy 144 items get XX% off.  (XX% on pints and Gallons) Applied by salesperson, your credit card will not be charged until we ship.

  • Already getting a discount elsewhere?
    Fax us a copy of another Duncan Distributor's Invoice showing what discount you had from them. We will try to match it.
  • Have a Ceramic store or Contemporary Paint-Your-Own studio? Call us (1-800-781-2529 (clay)) and we will discuss special discounts on Duncan and Mayco products.
  • Fax 1-505-881-6067          505-881-2350 Phone

    We accept school and government PO's and CC's. 


    Viewing Orders.

    go to   My Orders


    Updating Account Information

    Go to My Account